Candle burning information
Every candle we sell comes with a label that includes a warning, and burning instructions. Below is the information.
Follow these instructions carefully to prevent fire hazard or injury.
Never allow candle to burn while unattended.
Keep out of reach of small children and pets.
Allow candle to cool completely before handling.
Always burn candle on a heat resistant, level surface.
Do not burn around flammable materials.
Instructions for burning:
Keep wick trimmed to 1/4 inch.
Keep wax free of any foreign debris.
Never burn more than 4 hours at a time.
Keep away from drafts.
Discontinue use when only 1/2 inch of wax remains.
Some frequently asked questions:
Q. My flame is very small, what should I do?
A. You don't have to do anything, just keep burning the candle and it will fix itself.
Q. My wick is mushrooming, does that mean it's bad?
A. No, there are many reasons why this happens, and it's very common.
Q. Why does the candle jar have weird looking spots on it?
A. All you are seeing is the glass adhesion changing in some areas when the temperature of the container fluctuates, there is nothing wrong with the candle. We make every effort to tweak our waxes to minimize this, but as we can't control the temperatures the packages go through in the mail there is no way for us to stop it happening. It will also happen during burn cycles.
Q. The wax didn't burn all the way across at the top, is this bad?
A. No, it will happen later in future burn cycles if it hasn't already. Some of our candles are made to do this on purpose so the container doesn't get as hot when burning the lower portion.
Q. If I'm concerned about something else not mentioned here, can I contact you?
A. Of course!